Overall rating: 4.546729 / 5 from 214 reviews.

AI Generated Review Summary

The 20QT Elite Cooler by Pelican Products, Inc. is highly regarded for its durability, performance, and ergonomic design. Customers appreciate its perfect size, easy-to-use latches, and sturdy handle. The cooler's construction and quality are top-notch, though some customers have mixed opinions about the gasket and ice pack.

Summary topics

  • Overall Quality (12%): It was reported by customers that the quality of the product is excellent and top-notch.
  • Cooler Size (17%): Many customers pointed out that they are very happy with the size of the cooler, considering it perfect for various purposes.
  • Latches (7%): Customers expressed appreciation for the easy and effortless latches, which are easy to use and seal tight.
  • Build Quality (4%): It was noted by customers that the cooler looks well made and has great build and looks good.
  • Handle Comfort (5%): Customers appreciated the comfortable and sturdy handle of the cooler, as well as its good size and shape.

Review topics: ["fit","size","quality","price","looks","color","design","feels","construction","build","box","problem","performance","height","customer service","cooler","ice","latches","handle","gasket","holds","seal","pelican","system","trip","unit","20qt","space","work","friends"].

Review highlights

  • "They loved the color and liked the construction/size of the cooler." — Ryan M.
  • "Top quality construction this cooler is very sturdy, just a very solid build." — Edward B.
  • "The handle is a good size and shape for when its loaded down." — Cameron M.

Reviews

Satisfactory

"What do I like: Size, construction, not having a drain plug to leak or lose, color, feet, made in USA. What is less to like: cost, lid insulation seems weak, lid seal had a gap meaning it was not glued / fused together I re-applied to close the gap as much as possible, I know its designed to fit behind my sedans seat but I needed it to be in trunk: fell over and leaked water. Ill drive more carefully but a no leaker would be nice. didnt retain ice as well as I expected. all in all I am happy with my purchase."

— Derek D. (4/5)

High quality coolers

"This cooler. is pretty much indestructible. Keeps things cold for a very long time."

— Terry T. (5/5)

First Pelican Cooler

"I wanted an American made, durable and easy to grab cooler. There’s a ton of options out there, and at first I totally overlooked Pelican as a candidate. After quite a bit of research, I thought I had a brand nailed down. Turns out, they ceased manufacturing in America and didn’t tell anyone. I canceled the order and started a new search. That’s when I lucked into Pelican. I ordered the 20qt cooler and it came in less than a week. It’s very strong, has a comfortable handle that will stay in place in the up-right position, is actually bear/critter proof due to locking tabs instead of rubber pull tabs, and is American made. I tested it out a week ago and was legitimately impressed at its capability. I did not pre-chill it and packed it full of drinks, sandwiches, dips and some fruit which only allowed me to fit a little less than a 6lb bag of ice. After 7 hours, I had minimal ice melt and everything was very cold. The drinks on top of the ice had a little slushy to them! I can’t wait to test it out on longer trips and harsher conditions in the near future."

— Terry C. (5/5)

No drain plug

"Who makes a cooler with no drain plug?? Maybe stick to maybe protective cases Pelican"

— John P. (3/5)

Perfect for the service truck

"I needed a cooler that could sit in my truck under the extreme heat and keep my lunch cool. Service technician and there were times my cooler will sit in the truck all day long. At lunchtime, everything is just as cold as it was in the morning. At the end of the day when I come home, I still have a boatload of ice, frozen inside of it. Customer service I must give a shout out. It was fantastic. Good luck"

— Matt K. (5/5)

Great cooler. No drain plug

"Great cooler, holds ice and keeps things cold a long time. The only reason it doesn’t get 5 stars is because there is no drain plug. Seriously why design a $200+ cooler without a drain plug? 🤯 I think Pelican should redesign this cooler and only change adding a drain plug then send the updated model to all customers that bought this current version to make it right"

— Rob A. (4/5)

Good product, but…

"Good product, only gripe is that the gasket is all twisted"

— Giovan T. (5/5)

Worktruck

"Just what I needed it fits perfectly in my work truck"

— James N. (5/5)

Badass Cooler

"Makes me feel like a Founding Father every time I open it and take out an ice cold bronson. ."

— Tim H. (5/5)

Seems legit

"Seems a lot more sturdy than the 14qt I have. First used it to keep some seafood frozen during a 10 hour trip. Worked great with just the frozen fish and about a cup of ice. No complaints."

— Thomas B. (4/5)

Q&A